It looks like, despite our best efforts, the Phish.net store has melted down. No prints have been sold today.
In order to give everyone a fair shot, we are postponing the onsale for the Mockingbird Foundation print by AJ Masthay. A new onsale date (no earlier than next week) and method will be announced shortly.
As Board President of the Mockingbird Foundation and a fellow fan and poster collector, I apologize for any and all frustration that this has caused. We want to get this right, and will let you know updated sale plans shortly.
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The Mockingbird Foundation is a non-profit organization founded by Phish fans in 1996 to generate charitable proceeds from the Phish community.
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so people don't buy two and sell one on ebay
i was in jury duty trying with there crappy wifi but couldn't get through
@BoyManGodShit said: C'mon, you knew yesterday was bogus and you were gaming the system, zero sympathy there.
Marco will certainly discuss with interested parties and make a reasoned, rational decision that is as fair as can be.
I'm thrilled for Mockingbird that the demand is so high and the foundation will benefit so well from this. It demonstrates not only the goodwill that Phish.net and Mockingbird have but the exemplary work that AJ has been doing recently.
Good luck to all next week- I have my fingers crossed for one too.
Figure out what time the first notice of the sale postponement was announced, honor any sales before that time and refund sales after said time.
You can't announce a postponement and then continue to sell the poster.
I thought I had purchased them and left to go to work and come home to find this?
I waited until today to order (I'm no gatecrasher like others were the day before the sale),
and it took me a long time to get through but I was successful and my order was processed as I received a confirmation e-mail.
I think it is only fair to honor the orders that got through since we waited until the day of the sale and how were we supposed to know the sale would be announced as delayed after the time it was slotted to begin.
I bought the artwork fair and square during the time frame that was planned.
I realize it was not fair as the site crashed but I just kept trying over and over and
I spent a good portion of my afternoon waiting and trying to order them.
Please consider honoring my order, as I called Port Merchandise and they confirmed my order after purchase. Thanks to ALL
William
So, how great was the demand? There were 140 posters, 2 each, 70 people minimum could buy. More if folks only bought one. Are you saying 100's or thousands of people crashed the server? Port Merchandise is no rookie, but they could not anticipate demand and set up servers properly? That's odd? There must be a Service Level Agreement .Net has in place if they are a vendor. They should be aware of the size of drops and be prepared or financially liable if they cannot meet expectations, no? I work in Finance, I know how it works. Demand was not anticipated (no clue how, given how hyped you and A.J. made it) or the vendor can't handle a simple poster drop? Something is not adding up? If they are no rookie, how come some people cracked their codes yesterday?
Lighten up already.